PRIVACY POLICY

This Privacy Policy explains how I-scent collects and uses data and information that may identify or can be directly associated with an individual person (“Personal Information”). I-scent respects your right to privacy. Your ability to make informed choices about the uses of your information is important to us. This Privacy Policy explains I-scent policy regarding the collection, use, disclosure and protection of any information we receive including your Personal Information (if any). 

Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information, which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.

You can visit the website www.iscent.com.my and browse without having to provide personal details. During your visit to the website you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your user name and password.

 Why do we collect your personal information?
I-scent does not sell, share or trade customers personal information collected online with third parties.
Personal information collected online will only be disclosed within our corporate group for internal use only.
When you create an I-scent account the personal information we collect may include your:

  • Name
  • Delivery Address
  • Email Address
  • Telephone Number
  • Mobile Number
  • Date of Birth
  • Gender

Cookies
A cookie is a small piece of text that is sent to the User’s browser and stored on his computer or mobile device. All cookies used by iscent.com.my are persistent cookies, i.e. they will be stored on the User’s device after the browser session has expired. Any cookie will be deleted within one month after it has been placed unless configured otherwise. Most Web browsers are initially configured to accept cookies, but the User can change this setting so his browser either refuses all cookies or informs him when a cookie is being sent. Also, the User is free to delete any existing cookies at any time with future effect. Some features of I-scent. Services may not function properly when cookies are disabled or removed.

Disclosure of your personal information
We will not share your information with any other organisations other than related companies and those third parties directly related to the delivery of the products you have purchased from I-scent website. In exceptional circumstances I-scent may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes. If you believe that your privacy has been breached by I-scent please drop us an email customerservice@iscent.com.my and we will resolve the issue.

Marketing Communications
We may send you email or other messages about us or our products and services. By the Privacy Policy or using the Services, you affirmatively consent to receive such commercial messages. You can ask to have your Personal Information removed from our mailing list and stop receiving future communication from us by following the unsubscribe link located at the bottom of each communication or by emailing us at customerservice@iscent.com.my. You will also be given the opportunity to unsubscribe from commercial messages in any such email or other message we send. Please note that we reserve the right to send you service related communications, including service announcements and administrative messages, relating either to your account or to your transactions using the Services without offering you the opportunity to opt out of receiving them unless you cancel your account.

Changes
We reserve the right to amend these Terms and Conditions at any time. All amendments to these Terms and Conditions will be posted on-line. However, continued use of the Site will be deemed to constitute acceptance of the new Terms and Conditions.

Comments and Questions / Contact Information
If you have any comments or questions about our privacy policy, please contact us at customerservice@iscent.com.my.